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A whole new way to talk to your customers.

Using Apple Business Chat, Google Business Chat, Facebook Messenger, Telegram, Kaizala, SMS and other popular mobile messaging apps.

We help you untangle the world of chatbots and chat app communication.

Our team of highly experienced messaging and UX experts will work closely with your business to build a chat and chatbot strategy that addresses realworld customer issues and adds value to your business.

A chat and chatbot solution for
every industry

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E-Commerce

Self-service, Customer support, Delivery notifications, and more.

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Travel

Deliver boarding passes, real-time flight scheduling updates or travel confirmations.

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bank

Financial Services

Account updates, Payment reminders, Security alerts, warnings and urgent communications.

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education

Education

Student application and enrolment, Enquiries, Assignment support, Account updates and alerts

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insurance

Insurance

Customer Enquiries, Quote requests, Policy updates, and more.

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government

Public Sector

Citizen Engagement, Enquiries, Account updates, and more.

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Our Engagement Model

01

Initial Exploration Meeting

We take great care in understanding your business, your industry, your value drivers as well as key pain points.

02

Collectively Identify Uses Case

Together we help you identify areas in your business that can benefit most from the introduction of chat based customer engagement or chat based self service.

03

Define Outcomes and Success Metrics

Wether it's customer self service, reducing call volumes or increasing agent effectiveness and productvity, we make sure we align to your business's definition of value and success.

04

Plan and Build

Through a process of collaboarative iteration we build conversational experiences that are ready to deploy in days, not months. Our sophisticated tools will help you view the end result even before deployment or go-live.

05

Business Value Realisation

Happy customers, pain points solved and KPAs met through conversational messaging .

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